Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use
Once your return is received , we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
In case you’re unable to attend the course and want a refund prior to the course commencement date, we will refund the full amount to you..
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@deepsphere.ai.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace Courses if they are want to change the course. If you need to exchange it, send us an email at support@deepsphere.ai .
We reserves the right to cancel or reschedule a course at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
DeepSphere is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
You will not be charged for the training and will be offered full credit to a future workshop or full refund as per your preference